Utili-Serve Website Cookie Policy

Cookie Policy

Effective date: October 13, 2026 · Last updated: October 13, 2026

1. About this policy

This Cookie Policy explains how Utili-Serve, LLC ("Utili-Serve," "we," "us," or "our") uses cookies and similar technologies on www.utili-serve.com (the "Site"). It describes these technologies, why we use them, and your choices. This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect personal information more broadly.

2. What cookies are

Cookies are small text files that a website stores in your browser when you visit. They let the site recognize your browser, remember your preferences, and understand how visitors use the site. Cookies set by the website you're visiting are "first-party" cookies. Cookies set by another company's service running on that website are "third-party" cookies.

We also use similar technologies, such as browser local storage and tracking scripts, that work in comparable ways. In this policy, "cookies" refers to all of these technologies.

3. How we use cookies

Our Site is hosted on HubSpot, and we use Google Analytics to understand Site traffic. We group the cookies we use into two categories:

  • Strictly necessary cookies. These are required for the Site to load securely, protect it from automated abuse, and remember your cookie preferences. The Site cannot work properly without them, so they cannot be turned off through our cookie banner.
  • Analytics cookies. These help us understand how visitors find and use the Site, such as which pages are viewed, how long visits last, and how visitors arrive. We use this information to improve the Site and our communications. You can decline these cookies at any time (see Section 6).

Forms. When you submit a form on our Site (for example, a contact or quote request form), HubSpot's analytics cookie allows us to associate your form submission with your prior browsing activity on our Site. This helps us respond to your inquiry with relevant information. If you have declined analytics cookies, this association does not occur, though we still receive the information you enter in the form.

We do not use advertising or targeting cookies on the Site.

4. Cookies we use

The table below lists the main cookies currently used on the Site. Cookie names and durations are set by our service providers and may change.

Cookie Provider Purpose Duration
Strictly necessary
__cf_bm HubSpot (via Cloudflare) Distinguishes people from bots to protect the Site. 30 minutes
__cfruid, __cfuvid HubSpot (via Cloudflare) Rate limiting to keep the Site secure and available. Session
__hs_cookie_cat_pref HubSpot Records which cookie categories you have accepted. 6 months
__hs_opt_out HubSpot Remembers your cookie choice so you aren't asked again. 6 months
__hs_do_not_track HubSpot Prevents the tracking code from sending information to HubSpot when set. 6 months
__hs_initial_opt_in HubSpot Prevents the cookie banner from displaying repeatedly. 7 days
__hs_gpc_banner_dismiss HubSpot Remembers that you dismissed the Global Privacy Control notice. 180 days
Analytics
__hstc HubSpot Main visitor-tracking cookie; records first visit, most recent visit, and session count. 6 months
hubspotutk HubSpot Identifies your browser; passed to HubSpot when you submit a form so we can link the submission to your visit history. 6 months
__hssc HubSpot Tracks the current session and page views. 30 minutes
__hssrc HubSpot Determines whether you have restarted your browser. Session
_ga Google Analytics Distinguishes unique visitors. 2 years
_ga_<container-id> Google Analytics Maintains session state for our Google Analytics property. 2 years

5. Third-party services

Some cookies on our Site are set by service providers that process information on our behalf:

We do not control how these providers use cookies outside our Site. Please review their policies for more information.

6. Your choices

You can control cookies in several ways:

  • Cookie banner. When you first visit the Site, a banner lets you decline analytics cookies. To change your choice later, clear the cookies for our Site in your browser settings. The banner will appear again on your next visit so you can make a new choice.
  • Browser settings. Most browsers let you block or delete cookies. Blocking strictly necessary cookies may cause parts of the Site to stop working. Instructions are usually found in your browser's "Settings," "Privacy," or "Help" menu.
  • Google Analytics opt-out. You can prevent Google Analytics from collecting data on any website by installing the Google Analytics Opt-out Browser Add-on.
  • Global Privacy Control (GPC). If your browser sends a GPC signal, we treat it as a request to opt out of analytics cookies for that browser.

Declining cookies does not delete cookies already stored in your browser. You can delete those through your browser settings.

7. Information for residents of certain U.S. states

Residents of California and several other states have rights under state privacy laws, including the right to opt out of the "sale" of personal information, "sharing" of personal information for cross-context behavioral advertising, and processing for targeted advertising. We do not sell personal information collected through cookies, and we do not use cookies on our Site for targeted advertising or cross-context behavioral advertising. For more about your privacy rights and how to exercise them, see our Privacy Policy.

8. Changes to this policy

We may update this Cookie Policy when we change the technologies we use or when laws change. We will post the updated policy on this page and revise the "Last updated" date above. If we make significant changes, we may also notify you through the Site, such as by showing the cookie banner again.

9. Contact us

If you have questions about this Cookie Policy, please contact us:

Utili-Serve, LLC
Attn: Marketing
1701 Cable Drive, NE
Conover, NC 28613
Email: marketing@utili-serve.com
Phone: (828) 469-7965